POLAR ICE HOCKEY ... based on the Detroit hockey lifestyle. Learn More

Bestsellers

It’s not a stick…it’s a wand!

Our one piece, double wrapped carbon composite wands are not your average pro-shop sticks.

Aaron Palushaj gives us a little demonstration on why he loves his Polar.

Enjoy!

Questions about ordering…

What payment methods do you accept?

We accept the following methods of payment – Mastercard, Visa, Visa Debit, American Express and PayPal.

When will I be charged?

Payment is charged immediately after security checks from your bank issuer and Polar Ice Hockey have been authorized.

How do I know my order has been placed successfully?

We will send you an acknowledgement email on successful completion of an order on the site. This email will detail the order that you have placed and will give you an order reference number. We would advise you to keep this email safely as you will need your order reference number for any further queries which you may have. Failure to provide us with an order reference number on request will result in a delay with your enquiry. Once your order has been accepted and dispatched to you we will send you a confirmation email.

I did not receive a confirmation email

Please contact us if you do not receive an acknowledgement email and we will make sure it is not a problem with our system. Acknowledgement emails are generated and sent automatically once an order has been successfully completed. You may need to check your mailbox as it may be treating our emails as spam or junk mail and you should check your spam or junk mail folders to make sure they have not gone directly to this location. You may also need to ensure that all of the details entered are correct, please pay particular attention to your payment card details, email address and delivery addresses.

The item/size I ordered is out of stock. Why was it on the website?

All items are subject to availability. Generally, if an item is showing on our website then it is available to order. However, during busy periods we may be in a position where we cannot supply an item or there may be an unexpected delay in despatch. Our system does not record individual size quantities, if you order several items in the same size you may experience a slight delay. If this is the case, we will let you know as soon as possible and will offer to substitute the item for another item of similar style/colour/ size or we will offer a refund.

How long will my order take to be processed?

We endeavour to process orders as quickly as possible as we know how exciting it is to get your order promptly, however please allow 24 – 72 working hours as a guide.

How long before I receive my item(s)?

Depending on the item, orders are shipped from our warehouse within 3-5 days. There may be a time when an item is on back-order that shipping and processing may take additional time. We do not anticipate longer than 12-14 days. But if there is a shipping or processing delay with your order, we will contact you immediately.

What people are saying

  • This stick ROCKS!

    "I've scored more goals with this stick! Opps, I mean wand...Sic, totally sic!" - Mason Hudson

  • Worldwide Polar

    Working with Polar has been fun and exciting. There are some very dedicated people who know a lot about hockey and are determined to make Polar a worldwide name. The new sticks are top of the line and compete with all the high end pro-stock sticks on the market. The feel you have with the puck is what makes this stick so great. It allows you to shoot, pass and Stickhandle to the best of your ability. - Aaron Palushaj

  • The Wand is BAR DOWN…

    my favorite stick EVER!! - bHudson43